Privacy Notice

Who controls your information

Harborne Gate Ltd is the data controller for myBRDG. Current users can exercise download and deletion controls from Account Settings and can contact myBRDG at support@mybrdg.com.

Information myBRDG handles

• Account information, including name, email and authentication records.
• Content deliberately shared with a connected partner, including check-ins, priorities, appreciations, Clear the Air conversations, gift ideas, important dates and memories.
• Photos uploaded to private relationship memory storage.
• Health-related information only when a user voluntarily chooses "Physically unwell" and gives explicit consent.
• Technical security records needed to operate and protect the service.
• Anonymous page-usage analytics only after the user chooses "Allow analytics".

Photos and memories

Relationship photos are stored in private memory storage. They are shown only inside the connected couple's shared space using temporary secure links.

Photo files are not placed in a public gallery, are not used for advertising, are not included in anonymous analytics and are not used for AI training by myBRDG.

If a memory, shared space or account is deleted, myBRDG is designed to remove the related live photo records. Some service-provider backups may remain for a limited operational period before expiry.

Why information is used

Account and relationship-space data is used to provide the service requested by users. Security and limited operational records are used to protect myBRDG and prevent misuse. Optional analytics is used only with consent. Health-related check-ins are processed only after explicit consent and solely to share the requested support need with the connected partner.

Who can see it

Shared relationship content is visible to the two connected accounts while their connection is active. If either person pauses the connection, myBRDG hides the shared space from both accounts until one requests reconnection and the other approves it. Users should only share information they are comfortable showing their partner.

myBRDG uses service providers including Supabase for authentication, database and storage, and Vercel for hosting. OpenAI is contacted only if an AI feature is enabled and used; hidden or unavailable AI tools do not send content.

Health and other sensitive information

Health information receives additional protection. It is optional, is not used for advertising or affiliate suggestions, and is not used to diagnose, score or profile a person. Consent can be withdrawn in Account Settings. Users can also delete their own health-related check-ins.

Retention and deletion

Information is kept while an account or shared space remains active or paused, unless it is deleted sooner. Pausing preserves the shared history but prevents either partner from accessing it. Users can delete many items individually, download their data, permanently delete a shared space or delete their account.

Your rights

Depending on the circumstances, UK data protection law may provide rights to access, correct, delete, restrict or object to processing, receive portable data and withdraw consent. Withdrawing consent does not make earlier processing unlawful. Users may complain to the UK Information Commissioner's Office.

Children

myBRDG is intended for adults aged 18 and over. It is not designed for children.

Changes

Material changes will be shown in myBRDG and the date above will be updated.